Shirley M Watkins

Shirley M Watkins

Client Service Manager
Office 804-346-5466

Client Center

We take pride in the fact that we're part of this community. We share and understand your values and ideals. That's why the concept of customer service is so important to us. Providing exceptional customer service is what we do.



Northwestern Mutual is committed to providing you quality service and solutions for your financial needs through our client relations center.

Our Mission is to align our actions and intentions of providing expert guidance for a lifetime of financial security by developing enduring relationships between our financial representatives and our clients. The Client Relations Center is here to provide you with the high level of service and financial expertise you come to expect.

Please contact Shirley Watkins at 804-346-5466 or e-mail her at Our Clients are our number one priority.


Commonly Used Forms

Please visit the Forms Library and Service Center for resources service topics and questions.



As a financial representative intern, you'll get real-world job experience as you discover a career with flexibility and rewards.

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Looking for a supportive team atmosphere that will provide guidance and mentorship? Do you not just want an internship, but one where you can truly make an impact on others? Need one that works around your school schedule?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

Top Ten Internship for 22 Straight Years

- Vault Guide to Internships, 2018 edition

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck