Shirley M Watkins

Shirley M Watkins

Client Service Manager
Office 804-346-5466

Client Center

We take pride in the fact that we're part of this community. We share and understand your values and ideals. That's why the concept of customer service is so important to us. Providing exceptional customer service is what we do.



Northwestern Mutual is committed to providing you quality service and solutions for your financial needs through our client relations center.

Our Mission is to align our actions and intentions of providing expert guidance for a lifetime of financial security by developing enduring relationships between our financial representatives and our clients. The Client Relations Center is here to provide you with the high level of service and financial expertise you come to expect.

Please contact Shirley Watkins at 804-346-5466 or e-mail her at Our Clients are our number one priority.


Commonly Used Forms

Please visit the Forms Library and Service Center for resources service topics and questions.


Career Changers

Changing careers doesn't have to be daunting. Coming from many different backgrounds and occupations, our financial representatives go on to develop successful business practices. With support from a quality organization, it can be an easy transition.

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Looking for a career that allows flexibility and exceptional income potential? Do you want top-notch training, mentorship and resources? Have you been searching for a company that demonstrates a commitment to diversity and giving back to the community?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

Top Ten Internship for 22 Straight Years

- Vault Guide to Internships, 2018 edition

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck